FAQs

How long will it take to ship?
Your order will be shipped within 1-3 business days. and up to 5-6 business days for computers or large quantities of hard drives because each computer runs through a final test to ensure it's 100% functionality before it is sent to you. 

 

Do you ship to Alaska/Hawaii, US Protectorates, APO/FPO, PO Boxes?
Sorry we do not ship to those locations at the moment.

 

What do I do if a product is missing?
Please contact us and include your order number.

 

What do I do if a product I received is faulty?
Please contact us with your order number and a description of the defect. Pictures can also speed up the process. If you have purchased more than 1 product, please also include the serial number of the faulty unit. 

 

Refunds?
Please check our terms and services.